Job Description
Description:
STATEMENT OF THE JOB
Provides information and referral services and crisis intervention services by phone and electronically to the public and community professionals 24 hours/day, 7 days/week.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Interviews clients and conducts a thorough assessment of their needs
• Identifies appropriate resources
• Supports the client in implementing the referral, and when appropriate, makes the linkage with other agencies for the client
• Advocates for the inquirer, when necessary, to assist in contacting and utilizing resources.
• Conducts follow-up to ensure that the inquirer’s needs have been met
• Uses crisis management techniques in accordance with agency procedures
• Maintains complete and accurate documentation
• Responsible for staying current with all ongoing training requirements for both services
• Assists with community outreach activities as assigned by the management team
• Actively involved with agency programs and events
• Supports operations during times of disaster as defined by agency policy
• Maintains up to date knowledge of agency processes and policies & procedures
• Performs all other duties as assigned
Requirements:REQUIREMENTS
KNOWLEDGE / SKILLS / ABILITIES
• Well-developed interpersonal skills
• Excellent computer skills
• Demonstrated crisis intervention skills
• Versed in substance abuse issues and mental health issues
• Clear and effective communication and accurate assessment of inquirer’s needs
• Ability to function as a team member in an experiential learning setting
• Ability to effectively problem solve and resolve conflict
• Ability to work independently with minimal supervision
• Ability to maintain professional expectations and assist individuals with diverse backgrounds
• Knowledgeable of program procedures and the contact center's information system
• Must have reliable, secure internet service along with a cellular phone.
...Director of Projects S&R Enterprises The Director of Projects ensures the successful delivery of all projects, overseeing planning, budgeting... .... This role provides executive oversight, guiding project managers and teams to meet their goals. The Director also upholds...
Overview: SIGN-ON BONUS AVAILABLE UP TO $15,000 Responsibilities: RESPONSIBLE FOR: The staff nurse provides nursing care to patients from birth through the lifecycle utilizing nursing processes to assess, plan, implement, and evaluate the care for patients. He...
...Description Description: Embarcadero Media, an award-winning, independent media company in the San Francisco Bay Area, is looking for freelance writers with excellent reporting skills, storytelling flair and well-honed journalistic instincts. Writing assignments cover...
...Job Description Job Description Vivo HealthStaff is recruiting COVID-19 Nurse Practitioners /Physician Assistants with California License. Details: Provide Covid-19 screening visits with patients Part-time/ Full-time hours available Benefits: Competitive...
...An innovative online tutoring platform is looking for Differential Equations Tutors (Instant) to join their team. This entry-level role offers the flexibility to work from home, accepting on-demand requests and earning competitive pay. Tutors will utilize the Varsity...