Job Description
We are seeking an experienced Copilot Developer with hands-on expertise in Microsoft Copilot Studio to design, build, test, and deploy AI-powered agents and proof-of-concept solutions. This role combines low-code development, Generative AI, solution consulting, and stakeholder collaboration to translate business needs into secure, scalable, and governed Copilot solutions.
Roles and Responsibilities
- Design, build, test, and maintain Microsoft Copilot Studio agents, topics, flows, and connectors.
- Partner with business and technology stakeholders to gather requirements, assess use cases, and define Copilot solutions.
- Build and ground agents using enterprise knowledge sources and integrate with Power Platform and Microsoft 365 services.
- Lead Copilot solutions through the full lifecycle, from discovery and proof of concept through production and maintenance.
- Advise stakeholders on Copilot Studio capabilities, limitations, best practices, and solution approaches.
- Develop reusable templates, patterns, documentation, and playbooks for Copilot implementations.
- Coach business users and citizen developers on building agents within established governance and security standards.
- Troubleshoot and refine Copilot agents based on stakeholder feedback, platform capabilities, and business requirements.
- Ensure solutions follow AI governance, data protection, security, compliance, and responsible AI standards.
- Collaborate with Power Platform administrators and governance teams on environments, security roles, policies, and application lifecycle management.
- Define success criteria and KPIs and support tracking of agent adoption, usage, and business impact.
- Stay current with Microsoft Copilot Studio, Power Platform, Generative AI, Agentic AI, and related enterprise AI technologies.
Required Qualifications
- 5+ years of experience in technical consulting, solutions engineering, business analysis, low-code development, or a related technical role.
- Hands-on experience building agents, bots, or workflows using Microsoft Copilot Studio or Power Virtual Agents.
- Strong working knowledge of Microsoft Power Platform, including Power Automate and Dataverse.
- 5+ years of experience leading Generative AI and Machine Learning initiatives.
- Strong understanding of Generative AI, Agentic AI, AI SDLC, prompt engineering, RAG, cloud platforms, developer productivity tools, and enterprise architecture.
- Experience working with cross-functional teams including Engineering, Cybersecurity, Risk, Compliance, and Legal.
- Strong requirements gathering, stakeholder management, problem-solving, and consulting skills.
- Ability to translate business requirements into practical technical and AI solutions.
- Excellent verbal and written communication skills, with experience presenting to technical and non-technical audiences.
- Familiarity with AI governance, responsible AI, security, and enterprise data protection practices.
- Must hold a relevant Microsoft associate-level certification.
Preferred Qualifications
- Experience in financial services, asset management, or other regulated industries.
- Experience managing AI proof-of-concept or pilot programs, including defining success criteria and reporting outcomes.
- Knowledge of Microsoft 365, Teams, SharePoint, OneDrive, Power Platform, Microsoft Graph connectors, and enterprise knowledge sources.
- Experience training or supporting citizen developers.
- Experience with GitHub Copilot, Azure AI Foundry, Claude Code, or similar enterprise AI solutions.
- Experience with enterprise technology adoption or change management initiatives.
- Familiarity with software development practices, cloud platforms, and AI governance frameworks.
Preferred Certifications
- Microsoft Certified: Power Platform Fundamentals (PL-900)
- Microsoft Certified: Agentic AI Business Solutions Architect (AB-100)
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